PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nikoliks.com (the “Site”).

Collecting Personal Information

 See the list below for more information about what Personal Information we collect and how do we use them.

  • When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
  • We may also collect additional information if you contact us for customer support.
  • In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
  • Personal Information we may collect includes your name, billing address, shipping address, payment information, including credit card numbers, Afterpay, Paypal email address, and phone number. 
  • We may also collect the following Personal Information from your device when you access the Site: 1. version of web browser; 2. IP address; 3. time zone; 4. cookie information; 5. what sites or products you view; 6. search terms; and 7. how you interact with the Site. 
  • We refer to this automatically-collected information as “Device Information.” Device Information is collected when you access our Site using cookies, log files, web beacons, tags, or pixels.   
  •  “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  •  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Use of your Personal Information

We will use your Personal Information only in accordance with applicable privacy laws. We collect your Personal Information for the purpose of: 

  • Verifying your identity.
  • Helping load the Site accurately for you. 
  • Offering products for sale, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
  • To provide products or services to you to fulfil our contract.
  • Processing your payments.
  • Arranging for shipping and fulfilment of your order.
  • Providing you with invoices and/or order confirmations.
  • Communicating with you.
  • Providing customer support.
  • Screening our orders for potential risk or fraud (in particular, your IP address)
  • When in line with the preferences you have shared with us, providing you with information or advertising relating to our products or services.

Sharing Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use VentraIP to power our online store. You can read more about how VentraIP uses your Personal Information here: https://ventraip.com.au/terms-policies-agreements/
  • We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We accept payments through Stripe and PayPal. When processing payments, some of your data will be passed to Stripe or PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy and Stripe Privacy Policy for more details.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Internet Use
  • Users of the Site are advised that there are inherent risks when transmitting information over the internet. We not guarantee the safety of any Personal Information submitted over the internet. 

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Facebook, Instagram & Google as our advertising partners.
  • For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Correction

  • We take reasonable steps to check that the Personal Information we collect is accurate, up-to-date and complete.
  • You have the right to request correction to any Personal Information that we hold, in accordance with Applicable Privacy Laws.
  • In circumstances where your Personal Information has changed, or you find the information to be inaccurate, please contact us to correct it. We will take reasonable steps to update and correct the information in accordance with Applicable Privacy Laws.

Retention

  • We only retain Personal Information for so long as it is necessary for the purposes for which the information can lawfully be used, including if we are required to obtain such Personal Information by applicable laws.
  • When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information in accordance with an applicable right of erasure. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your Rights

  • You have the right to request access to the Personal Information we hold about you in accordance with Applicable Privacy Laws.
  • If you wish to request access to Personal Information, you should contact us on the below email address. Please note, we may need to verify your identity for this purpose.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]

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